TourConnect Privacy Policy
TourConnect LLC, TourConnect Pty Ltd, and TourConnect-AI by TourConnect are all part of TourConnect LLC. This privacy policy will explain how our organization uses the personal data we collect from you when you use our applications and website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
TourConnect collects the following data depending on the features and applications you use:
- Personal identification information (Name, email address, phone number, etc.)
- Company information (marketing materials, contracts, rates, banking information, etc.)
How do we collect your data?
You directly provide TourConnect with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
TourConnect may also receive your data indirectly from the following sources:
- Your IP address.
How will we use your data?
TourConnect collects your data so that we can:
- Provide features to provide benefit to your business.
- Manage your account.
- Email you with special offers on other products and services we think you might like.
If you agree, TourConnect will share your data with our partner companies so that they may offer you their products and services.
When TourConnect processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
TourConnect securely stores your data using Amazon and Heroku cloud based servers.
TourConnect will keep your personal data for the duration of the time you have an account on our system. You can request for your account and details to be deleted at any time.
Marketing
TourConnect would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop TourConnect from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email us at support@tourconnect.com.
What are your data protection rights?
TourConnect would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request TourConnect for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that TourConnect correct any information you believe is inaccurate. You also have the right to request TourConnect to complete the information you believe is incomplete.
The right to erasure – You have the right to request that TourConnect erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that TourConnect restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to TourConnect’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that TourConnect transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: +1 214 446 0721
Or write to us: support@tourconnect.com
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
TourConnect uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
- Enabling features that provide benefit to your company
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – TourConnect uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – TourConnect uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. TourConnect sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The TourConnect website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
TourConnect keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20 December 2020.
How to contact us
If you have any questions about TourConnect’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: support@tourconnect.com
Call us: +1 214 446 0721
Or write to us at: 3803 Parkwood Blvd – Suite 900, Frisco, TX 75034, USA
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that TourConnect has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Email: support@tourconnect.com
Address: 3803 Parkwood Blvd – Suite 900, Frisco, TX 75034, USA